Policy

“Because Detail Matters”

1. Appointments & Scheduling

At Gloss’it Detailing, we provide exclusive, mobile premium detailing services.

  • Appointments must be reserved at least 24 hours in advance to ensure full preparation.
  • A $25 deposit secures your booking and is applied toward your final balance.
  • Same-day appointments may be available subject to schedule; a $15 priority fee applies. This fee is non-refundable and expires at the end of the same day.
  • We bring all water, power, and premium products—no customer preparation is required.
  • Please ensure your vehicle is in a safe, accessible location suitable for professional detailing.

2. Cancellations & Rescheduling

We value our clients’ time and ours:

  • 24+ hour notice for cancellations or rescheduling ensures your deposit is fully credited.
  • Same-day cancellations or no-shows result in forfeiture of the deposit and may require prepayment for future bookings.
  • Gloss’it Detailing reserves the right to reschedule due to hazardous weather or emergencies without penalty.
  • Missed or late cancellations will not count as a used visit if rescheduled within the same week.

3. Vehicle Condition & Pre-Service Requirements

Our services are tailored for vehicles in standard condition:

  • Excessive dirt, stains, pet hair, sand, or odor may incur additional fees ($25–$100).
  • Vehicles with mold, heavy biohazards, or infestations can be serviced, but will be quoted separately based on the severity and required products.
  • All personal items must be removed; Gloss’it Detailing is not responsible for loss or damage.
  • Pricing assumes vehicles are in reasonably maintained condition. Special conditions may be quoted in advance.

4. Premium Add-Ons

Enhance your detailing experience with our luxurious add-ons:

  • Headlight Restoration – $70
  • Engine Bay Detailing – $85
  • Clay Bar & Paint Decontamination – $100
  • Ceramic Spray Sealant (6–12 month protection) – $120
  • Odor Eliminator / Ozone Treatment – $80
  • Pet Hair Heavy Removal – $50–$100

Please request add-ons when booking to ensure optimal service execution.

5. Payments

We accept Cash, Zelle, or Card. Payment is due upon completion of service.

  • No hidden fees or taxes are added.
  • Tips are optional but appreciated for exceptional service.

6. Luxury Package Terms

  • Packages are prepaid in full for discounted pricing.
  • Packages are non-transferable and non-refundable.
  • Appointments must be scheduled in advance and used within 12 months of purchase.
  • Missed or late cancellations will not count as a used visit if the appointment is rescheduled within the same week.

7. Satisfaction Guarantee

We strive for perfection:

  • Any concerns reported within 24 hours of service will be corrected promptly at no additional cost.
  • Beyond 24 hours, results may naturally vary due to environmental exposure and normal use.

8. Liability & Legal Protections

Gloss’it Detailing is fully insured. Our liability is limited as follows:

  • We are not responsible for pre-existing damage, worn materials, or defects from previous work or aftermarket modifications.
  • By booking, you authorize Gloss’it Detailing to move or operate your vehicle as required for service.
  • Gloss’it Detailing assumes no responsibility for loss of personal items left in the vehicle.
  • Use of our services constitutes acceptance of all terms herein.

Disclaimer: Our policies are intended to protect both client and service provider, and are legally binding under California law.